01 Skills
SOME OF MY SKILLS
Python
Linux
InfoSec
Active Directory
SIEM
End-user Support
Incident Response
Ryan Norton.
IT / InfoSec Professional
About me
I am an optimistic, self-motivated team player with excellent communication skills. For the past 3 years, I have worked as an information security analyst, intern, and helpdesk technician. Broadly, my experience includes incident response, threat hunting, identification of false positives, designing dashboards for SIEM tools, and customer support. I have a track record of maintaining a consistent call and activity volume and I am always finding ways to better myself in the ever-expanding technology field. Right now, I am familiarizing myself with Kubernetes, an open-source platform designed to automate deploying, scaling, and operating application containers on popular platforms such as Docker.
02 Experience
08/2013
University.
SUNY Plattsburgh
In August 2013 I started my first year at college and pursued my dream to be an IT / InfoSec professional.
08/2015
First Job.
Helpdesk Technician
My first job in the information technology field. Here I assisted over 5,500 students and faculty with base level IT support. I used Helpsuite to resolve at least 20 tickets per week.
01/2016
Leadership.
Vice President - Operations
Here I overlooked day-to-day operations to support the growth of my fraternity. I focused on creating SMART goals, and directed the members to accomplish these goals. By measuring progress and adjusting processes accordingly, I was able to keep the entire organization on track.
05/2016
Major League Baseball.
IT Intern
Major League Baseball hires me as a summer intern. Here I demonstrated strengths by rapidly diagnosing, troubleshooting, and resolving at least 10 support cases per day.
01/2017
InfoSec.
Information Security Intern
My passion for information security showed. I was selected to be the information security intern for SUNY Plattsburgh.
05/2017
Graduated.
What's next?
After graduation, I worked as an Information Security Intern at Major League Baseball. While here, I am continued to hone my skills as an IT/InfoSec professional.
11/2018
AWS Certified.
Certification
I receive my first AWS Certification as a Certified Cloud Practitioner. I plan to further my knowledge with AWS by obtaining the Associate Developer, then the Security Specialty.
03 Current POSITION
Information Security Analyst
Barnes and Noble
CONTACT
If you have any questions or inquiries please do not hesitate to reach out. I will gladly provide a resume to those who ask.
​
​
